SIP Trunking

Reliable and efficient business communications are essential for any company looking to reach and maintain peak performance. SIP trunking can help your business optimize operations by minimizing the number of calls and transfers it takes for callers to reach the right individual within your organization. With this solution, you can include multiple locations in the same extension-to-extension dialing system. End users – whether they’re working remotely or in one of multiple office locations – can utilize one enterprise solution to dial any other user from one company directory with a three or four number extension.

Our SIP trunking offering comes with a number of notable features that make it easier for your employees to connect efficiently with both customers and colleagues:

  • Remote work abilities. End users can make and take calls from their office phone numbers when they’re working remotely by using desktop clients, soft phones, and click-to-dial.
  • ISDN calling capabilities. SIP trunking allows your business to support integrated services digital network (ISDN) “replacement” with capabilities like Advice of Charge (AoC).
  • Multimedia communication. Multimedia SIP trunks allow for public switched telephone network (PSTN) voice, ISDN data, HD voice, and video communications.
  • Additional call capacity. If there’s bandwidth available, it’s possible to let a particular trunk group go past its pre-defined capacity and take on more calls.
  • Support for big enterprises. This solution provides multi-site support with Voice VPNs, in addition to redundant trunk groups with both load sharing and failover.
  • Business continuity. SIP trunking helps ensure business continuity for your company by allowing you to instantly redirect calls at the carrier level to an alternate location. In the event of a disaster, this will minimize disruption to your business and help prevent hours of missed communications and downtime that could equate to thousands in lost revenue.
  • Integration. Our extended Web services interface allows SIP trunks to integrate with features such as CRM software.
  • Bring your own bandwidth option. Our solution gives you the choice of providing your own bandwidth. You can also select from one of our bandwidth offerings and layer on SIP trunks.
  • Ability to keep your legacy on premise phone system. It’s possible to switch to a cloud-based IP voice service without replacing your legacy PBX system. If you have an older phone system with analog trunks or a traditional PRI/T1 port and don’t want to upgrade to make it ready for SIP, you can take advantage of SIP trunking. SteadyLink can hand off SIP trunks to your legacy phone system, PBX emulating plain old telephone service (POTS) lines, or PRI trunking. Additionally, keeping your legacy PBX hardware and integrating your current equipment over your broadband connection can reduce line costs and per minute charges.

Overall, SIP trunking can benefit your business in a number of ways, allowing for more efficient operations and better business continuity. Your business can boost productivity and potentially contain costs, all without having to replace existing PBX hardware. To learn more about SIP trunking and the advantages it can offer for your business, contact us today.